Visitor Services

We want your visit to Knoxville Raceway to be a fun and stress-free experience for the whole family. We've shared information below that you may find helpful for your planning. If you should have more questions, please call the ticket office at 641-842-5431.

Your Ticket - This is a must. Each person entering the grandstands will need a ticket and should have their ticket in hand and ready to be scanned by the gate attendants. Planning to leave the grandstand area? You WILL need your ticket to exit and re-enter the grandstands. No ticket, no entry.

Cash, Credit or Debit Cards - We still accept cash as well as credit and debit cards for tickets, concessions and at the bars. There are also ATM machines available at the ticket office and backstretch grandstands (during the 410 Nationals).

Ear Plugs and/or Noise-Canceling Headphones - Our events can get very loud. Ear plugs or noise-canceling headphones may be desired. (Ear plugs and headphones are available from the onsite souvenir vendors).

Bug Repellent - Because Knoxville Raceway is an open-air stadium, bugs may be an issue during the summer.

Eye Protection - At times, there will be dust in the air at our events. Eye goggles may be desired. (They may also be purchased from onsite souvenir vendors).

Weather and Sun Protection - Knoxville Raceway is an open-air stadium, so you will want to be prepared to face the elements. Things like sunscreen, hats, jackets, rain ponchos may be needed depending on weather forecasts. Umbrellas are not permitted in the grandstands as they obstruct the view of those around you. (Rain ponchos, hats, jackets and other items can be purchased at onsite souvenir vendors).

Blankets - Blankets are great if the air gets a chill or to use to sit on for extra padding in the grandstands. (These are also sold at onsite souvenir vendors).

Seat Cushions - Our grandstands are bench style, metal seats with backrests. Foam or other seat cushions are permitted as long as they are not more than 20" wide. Stadium seats are not permitted in the grandstands and will be turned away at the gate.

Beverage - One (1) 20oz or smaller, unopened, non-alcoholic, beverage, per person, in a PLASTIC bottle, is allowed to be carried into the grandstands. (Water and many other beverages are available for purchase from concessions or other onsite vendors).

Empty cooler - Soft side, collapsible coolers not bigger than 6-pack size and empty are allowed in the grandstands. Ice and beverages are available for purchase at the concessions stands and bars.

In order to maintain a safe and secure environment at Knoxville Raceway, we have implemented a bag policy that limits the size and type of bags that may be brought into our venue.

Guests will be able to carry ONE of the following bags into the venue:

One bag that is clear plastic, vinyl, or PVC and does not exceed 14” x 19” x 6’'' including backpacks.

One-gallon clear plastic freezer bag (Ziploc bag or similar).

Small clutch bags, which CANNOT exceed 4.5"x6.5", with or without a handle or strap. Will have to open to be inspected if not clear.

All bags within clear plastic bags cannot exceed 4.5"x6.5" in size.

Exceptions will be made for medical, family, or child care bags.

Weapons - Weapons of any kind are not permitted into the grandstands. Leave them in the car or at home. This includes pocket knives. (Guys - you are so used to carrying the pocket knife that you forget you have them. Double check).

Stadium Seats - Stadium seats are not permitted in the grandstands and will be turned away at the gate.

Food - No outside food is permitted in the grandstand unless purchased from an onsite food vendor or concessions.

Beverages and Alcohol - No alcoholic beverages are permitted into the facility. Our facility proudly serves Coca-Cola products that are available at concession stands and onsite food vendors. Beer, wine coolers and alcohol is available for purchase at the bars.

Drugs - No drugs will be permitted into the facility.

Umbrellas - While keeping you dry, umbrellas obstruct the view of those sitting around you and drip on them as well.

Animals - No animals or pets are allowed in the grandstands. Pets in the campgrounds must be kept in the camper or on a 6' leash or shorter and secured to your camper. You must also clean up after your pet.

Smoking - The State of Iowa has designated open-air stadiums as Non-Smoking. This includes e-cigarettes. There are designated smoking areas located under the grandstands. Anyone smoking in the grandstands will be asked to leave to the smoking areas or will be escorted out of the grandstands.

Strollers - Strollers are not allowed in the grandstands. You can leave your stroller at the gate entrance and retrieve it after the event.

You may carry in backpacks, bags, purses, etc, that are in compliance with our clear bag policy as stated above. To ensure safety of all guests, carry-in (medical bags, diaper bags) items that are not in a clear bag will still be inspected prior to entrance. There is no early entry to save seats for events with Reserved and General Admission Seating.

Family Section: Section I/J is a designated Family Section for General Admission events only (weekly racing). There is no Family Section designation for events with both Reserved AND General Admission seating.

Accessible Amenities: Handicapped accessible seating is located in the fronstretch grandstands. Seating for wheelchairs and scooters is available in row 39 of sections AA and BB. Handicapped accessible seating is also located in section D, Row 1. Companion seating is available in rows 39 and 38 in sections AA and BB. Only one companion seat per wheelchair seat. Extra companions can sit in row 38. Section D companion seating in row 2.

Guests can access ADA accessible handicapped seating via the fronstretch elevator or the fronstretch ramp at the base of the grandstands. Anybody can use the elevator, but if you don't need to use the elevator, please be considerate and use the grandstand stairs.

Accessible restroom facilities are in several locations on the fairgrounds: east end (Turn 1) bathrooms under frontstretch grandstands and west end (Turn 4) restrooms under frontstretch grandstands. Both of these restrooms are also accessible from the midway.There are also bathrooms on the backside of the grandstands in section K. Accessible restrooms are also located under the backstretch grandstands (during Nationals only). There is also an accessible restroom located at the track’s campground outside of Turns 3 and 4.

ADA Accessible Parking is located behind the fronstretch grandstands and behind Dyer-Hudson Hall. To enter this parking area, please use the south entrance from Highway 14. During the 410 Nationals, parking is also available on the concrete pad behind the backstretch grandstands and is accessible via the Larson Street entrance (North entrance). Parking is available on a first-come, first-served basis.

Golf Carts & ATV's: Golf Carts & ATV's are welcome on the Knoxville Raceway grounds but are not allowed in the pit area. All golf carts & ATV's will be required to be registered and must display a current year Knoxville Raceway Golf Cart Permit (fee applies). Proof of insurance must be proven to receive a sticker. Golf Cart & ATV parking is along the fenceline in the far south parking lot and on the concrete along the fence of the backstretch grandstands.

City of Knoxville rules and application for permits to operate your golf cart of ATV on city streets is available at this link: https://www.knoxvilleia.gov/DocumentCenter/View/936/UTV-Application-2018?bidId=
To view the city ordiance please click this link: https://www.knoxvilleia.gov/DocumentCenter/View/1526/GOLF-CART-and-UTV-CODE#:~:text=Golf%20carts%20and%20UTVs%20may,of%20this%20chapter%20are%20met.

If you have an ORV please contact the Marion County Recorder's office at (641) 828-6211 for all questions.

Motorcycle Parking: Motorcycle parking is located in the south parking lot. Motorcycle parking fees are the same as other vehicle parking. During special events, parking is located between out north and south entrance along Highway 14 between the brick wall and the sidewalk. This area is FREE parking.

Rain Out Policy: A race may be rescheduled due to circumstances beyond our control, including but not limited to, weather conditions. In the event a race is cancelled, and you pre-purchased your ticket(s) you will receive credit on your Knoxville Raceway account that is good towards any Knoxville Raceway race event for the next two years. If all the heat races are completed it is considered a full show and there will not be any refunds. If a race is rescheduled, the ticket is non-refundable. If a weekly Knoxville Championship Series race is rained out prior to heat races being completed, your ticket is a raincheck for the next Knoxville Championship Race, if you are a season ticket holder, the ticket is not a raincheck. In the event a race is cancelled before heat races are completed and it is a 2 or 3-day show your ticket will be your raincheck for the following night event, and you will just pay the price difference, if any, when you exchange them. If you are unable to attend the following nights the method of payment you used to purchase your tickets will be refunded, you must present the ticket(s) for the refund, NO TICKET, NO REFUND! Knoxville Raceway is not responsible for lost, stolen or misplaced tickets. Holder must always remain in possession of their ticket(s). There are NO REFUNDS OR EXCHANGES for the Knoxville Nationals ticket(s). Please check the date and times for any rescheduled events. If you purchased ticket insurance and are unable to attend, other than the rain out, you will need to file a claim with the ticket insurance for a refund; Knoxville Raceway will not process a refund.